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Return Policy

Return for free within 7 days
If customer finds any problem about the product, MUST contect us within 7 days. (*Starts from the day received product)
Please keep your receipt.
 
Requirements
1. Product is already damaged when customer receives parcel. Any artificial damage after receive parcel will not be accepted.
2. Do not open the package , do not use the product.

Procedure
1. Every return product must be satisfied above requirements.
    Report your case to us via email: simmy@crowncraft.com.hk
    Tel: +852 2366 2123  or   Whatsapp: 6126 9777
2. Once we confirm your case, please bring the receipt and product to our office for return.
3. We will check the return product to ensure it is satisfied the requirements.
 
9777mall eserves the right to make the final decision.